Hi,
annoying situation:
custumor gives me ring to put in a new stone because old one is broken, so i send the stone and the ring to my supplier. one week later he sends me back the ring+new stone but the package seems to be lost. Who's responseble now, who pays for new ring?
postoffice won't because shipment was not secured they say. is it my supplier? is it me? or is it my costumer, the jeweler?
Anyone having experience with a situation like this?
Tim wolf
annoying situation:
custumor gives me ring to put in a new stone because old one is broken, so i send the stone and the ring to my supplier. one week later he sends me back the ring+new stone but the package seems to be lost. Who's responseble now, who pays for new ring?
postoffice won't because shipment was not secured they say. is it my supplier? is it me? or is it my costumer, the jeweler?
Anyone having experience with a situation like this?
Tim wolf