GRS came through with help fixing issue

frenchy

New Member
Joined
Sep 10, 2010
Messages
1
Location
Sunriver,Oregon
I Received a brand New Gravermach AT direct from GRS and when I plugged it in it did not work.
Greg from GRS personally guided me through a couple of steps to correct the issue. A switch had come loose during shipping and after reconnecting everything ,the unit worked as it should.
Thanks again for the personal attention to this matter.
 
Last edited:

edgrabow15

Elite Cafe Member
Joined
Nov 16, 2018
Messages
192
Location
SHIRLEY, LONG ISLAND . N.Y.
I have to say GRS is very good with their customer service. I've had mine for a while and suddenly it just wouldn't produce air , they connected me with the inhouse repair guy. Talked me thru about 15 minutes of easy disassembly work , a little twerk here a tiny twerk there and she was putting like a kitten. Some dust had built-up inside the casing and was preventing it from operating correctly.
 
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