Well said, Ron. R&D departments are great, and many of the products developed are a combination of their own ideas and those of the resourceful and clever customers who use them. It's been my experience that nearly all companies, from computers to cameras, are genuinely interested in feedback from users of their products. Got something you like? Tell them! Do you have a suggestion for making it better? Tell them!
Cheers / ~Sam
Cheers / ~Sam