Someone introduced me to Frank while I was pumping gas at a gas station in Texas. I don't remember who made the introduction, but it was after a show and we were all getting gas at the same place at the same time. Our meeting was brief but I will certainly never forget it :)
GRS sharpening systems are wonderful and one fixture can pretty much do anything you need as far as graver sharpening. They can be used on a stationary bench stone or on a powerhone.
I give a flat price for a completed job. If I'm faster with the design part then I make more per hour. If I've quoted a price and it takes me a lot longer for whatever reason, then I make less per hour. I don't know many, if any, customers that are comfortable with not knowing exactly how much...
The crackly surface of the cast iron (see microscopic view) carries the diamond particles. Yes it's very soft, so you have to be gentle with it. You're only polishing so a lot of downward pressure isn't needed. Just sweep the graver across the rotating lap and it'll polish like a piece of glass.
Artsupport is an excellent company and I'm sure they can help you sort it out. If not, email GRS and they'll assist you.
I don't use the Microblock, but I don't think this is not normal.
The highest polish would probably be the ruby stone, which will also work on carbide gravers. Ceramic stones are excellent as well, but I believe the ruby stone will produce a mirror polish that exceeds what ceramic can do.
If you have a power hone, then I would suggest getting a cast iron lap...
I don't recall ever seeing plated stainless steel.
If its stainless then you can stone, burnish, and repolish, and it's a slow process. If it's chrome plated, then you're screwed. There's no simple way to fix an error on a plated surface without having to have it replated, which is something...
McKenzie used a straight, non-bulbous handle on his chasing hammer. I have used both and prefer the bulbous version. On mine I installed a small brass pin on the handle for orientation so I don't have to look at which way my hammer head is pointing. I can feel it with my thumb.
As for the...
I became a slave to the microscope in 1982 and I'm not saying that's a good thing. SamW does amazing work with his headset magnifier and so does Winston Churchill and a slew of European engravers. Me, I can't work without the dang thing.